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[Resolved] Hidden User and Ruby Transaction

#1
When logging into the forums, i usually select "hide my status this session" and my IGN is not listed at the bottom of the index page. It is now and i am wondering why when i clearly selected for it NOT to be. Not a huge deal but thought it was worth mentioning.

What IS a huge deal is that i recently purchased some rubies, the funds were taken from my account yet no rubies were added.
I would like this taken care of as soon as it can be.

Has anyone else experienced this before?

Re: Hidden User and Ruby Transaction

#2
For rubies, usually they arrive instantly. At some rare cases, depending on PayPal load it might take a while. The worst case (1 recorded) was about 24 hours. A few else were cleared in a few hours. The best way to avoid this, is to click the link Return to Website. This will ensure instant delivery. At all cases, if you have not received rubies, the best course is to contact us through email.

You can do so here: http://www.evdaimon.com/?a=ct&b=zorg
The forums is not the right place as we require information such as account/email.

Generally, we traditionally have very good delivery performance and zero complete failures so its surely nothing more than a small delay.

For forums invisibility, check again your settings. If you can see your name, it does not mean that anyone else can.
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