Instead of going through the trouble of checking the IP of a possible imp since it might be the real player accessing chat from a different computer or wireless network, why not have players create security questions and make something like a database of these questions, which would be accessible to permanent chat moderators and administrators.

Each question would have to be unique so it could be associated with only 1 player, and each question's answer would be something that only the real player and the moderators/admins know.

Then if a player's identity is doubted, someone can check the database and ask the player in question (in a chat PM of course) the security question registered to that player.

How about a registration? Or binding the in-game account or forum account to the chat?

I've always been a supporter of binding all accounts into a single one (making it impossible for imps), sadly, though it's been suggested many a time, it seems to be ignored.

I dont think this is really very important as there more pressing issues.

I think this is also an external program used.

The fact that there are more pressing issues is irrelevant, chances to improve the game experience for everyone are always welcome, regardless of whether they can be done immediately or not.

I would like to see impersonators caught, I am currently banned from chat because of one.

I a, not on chat often[or at all ] However this could very well preserve the gameplay state for everyone.

Its not doable to bind accounts as we got 1 chat and soon 3 universes.

Just a suggestion. How about binding the accounts to the email address used in-game.

I find the game experience fine in chat, its more the individuals in it.

i dont think it would make much difference but hey whatever goes, goes.