Zorg Empire

When logging into the forums, i usually select "hide my status this session" and my IGN is not listed at the bottom of the index page. It is now and i am wondering why when i clearly selected for it NOT to be. Not a huge deal but thought it was worth mentioning.

What IS a huge deal is that i recently purchased some rubies, the funds were taken from my account yet no rubies were added.
I would like this taken care of as soon as it can be.

Has anyone else experienced this before?

For rubies, usually they arrive instantly. At some rare cases, depending on PayPal load it might take a while. The worst case (1 recorded) was about 24 hours. A few else were cleared in a few hours. The best way to avoid this, is to click the link Return to Website. This will ensure instant delivery. At all cases, if you have not received rubies, the best course is to contact us through email.

You can do so here: http://www.evdaimon.com/?a=ct&b=zorg
The forums is not the right place as we require information such as account/email.

Generally, we traditionally have very good delivery performance and zero complete failures so its surely nothing more than a small delay.

For forums invisibility, check again your settings. If you can see your name, it does not mean that anyone else can.

Thank you for the response. It has been over 24 hrs.
I have used the link provided to further communicate the error.

For the record, you should never wait too long for such an issue before you notify us. Usually, you should inform us within the first hour. For your convenience.

For the specific case, we found the transaction after your email and you will soon receive them.

Thank you. I understand you have more going on than my issues so i allowed time to pass to see if the error was in fact a delay, when i decided it was not, i reached out.

Such issues are always on our top priorities so you should never hesitate. To ease you further, it takes little time for us to check such.