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[Concluded] Continued issue with Speed
Posted: Wed Jun 01, 2011 9:26 pm
by Zorg
The problem continues to exist and we are trying to control the situation.
Re: Continued issue with Speed
Posted: Wed Jun 01, 2011 10:04 pm
by Zorg
Situation seems under control right now.
Re: Continued issue with Speed
Posted: Thu Jun 02, 2011 10:09 am
by Administrator
There seems to be a hardware issue with our new server that hosts speed. We may have to endure a 15 minute downtime to fix this. We will let you know of exact time this will happen. Till then, we will continue to monitor the server to make sure there are no crashes till we can get it fixed.
Speed will also go through a network update on Friday, exact downtime should be about 10 minutes and you will be notified through a mass message in-game.
Re: Continued issue with Speed
Posted: Thu Jun 02, 2011 10:35 am
by Administrator
We have lost control to the universe once more due to the hardware issue. We have contacted the hosting company and wait for their answer.
Re: Continued issue with Speed
Posted: Thu Jun 02, 2011 4:24 pm
by Administrator
Speed has crashed for the 5th time since yesterday. We are currently checking its hardware.
Re: Continued issue with Speed
Posted: Thu Jun 02, 2011 10:46 pm
by Zorg
We are currently updating Speed server. It is expected to be back up in 5 minutes.
Re: Continued issue with Speed
Posted: Thu Jun 02, 2011 11:18 pm
by Zorg
Our apologies for all this downtime. We are trying our best all day long but we hit one issue after another. We hope tomorrow to completely fix it or else we will be switching company.
Server is currently under update and it will take some more time. About 15 minutes at least. For any issues created from the downtime (including losing your fleetsave) , message us at
webmaster@zorgempire.net
Before the update we took a full backup so everything will be fine.
Thank you for your patience
Re: Continued issue with Speed
Posted: Fri Jun 03, 2011 1:30 am
by Zorg
All known issues have been fixed. I pray that there will be no more.
The only open issue right now is a scheduled network update that the hosting company will be doing in about 24hours. We will let you know through a mass message for this.
Re: Continued issue with Speed
Posted: Fri Jun 03, 2011 1:06 pm
by Zorg
Seems this server is too fragile with updates. It is down again. Our patience is growing thin with this server and we will be checking other solutions soon.
Re: Continued issue with Speed
Posted: Fri Jun 03, 2011 3:16 pm
by Zorg
There is an expected downtime of 10 minutes at June 04 08:00 (GMT / Server Time) for network updates.
Generally, we have no other open issues with the server except for database upgrade in the near future. All known issues have been fixed.
Hopefully we will enjoy an uptime similar to our history in this 2.5years we operate Zorg Empire.